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Custom House, Nettleton Road
TW6 2LA London Heathrow, HOUNSLOW
Traffic types
Office functions
Clearance & control
Administration
Other
About this office
London Heathrow Airport baggage customs office at Nettleton Road, Hounslow. Operates 24/7. Handles passenger-related customs declarations, transit and baggage controls at the UK s main international gateway, processing unaccompanied and diplomatic bags alongside traveller goods.
Frequently asked questions
Heathrow Baggage (GB000120) inspects passenger luggage - suitcases and bags. Heathrow Cargo (GB000084) handles air freight - commercial goods, parcels and express shipments.
Green channel - nothing to declare. Red - goods to customs-clear or restricted items. Blue - formerly EU arrivals, now after Brexit all international passengers follow the same rules.
The reference code is GB000120. The office handles passenger baggage controls at London Heathrow Airport.
Duty-free allowances include 200 cigarettes, 1 litre of spirits over 22%, goods worth up to GBP 390. Prohibited items include drugs, weapons, counterfeits and CITES products.